Passenger Rights
Brussels,

ALLRAIL Position Paper EU Rail Passenger Rights

ALLRAIL’s objective is to ensure that choosing the train as a transport mode will involve an easy, convenient ticketing & travel experience. We therefore stress that the passenger rights legislation should be updated to better reflect the changing nature and dynamics of the rail sector, particularly in the area of ticketing. The accessibility and availability of rail tickets today is outdated, undermining the quality of the passenger rail experience and frustrating the growth of demand for rail services.

 

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Brussels,

Worrying behaviour by the European Council regarding the revised EU Rail Passenger Rights Regulation COM(2017)0548

The Association of Passenger Rail New Entrants in Europe, ALLRAIL, notes with great surprise how the European Council’s new compromise text on the revised EU rail passenger rights legislation dated 25th April 2019 (doc. 8673/19) threatens to overturn many of the new amendments voted for by European Parliament back in November 2018.

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Bruxelles,

La protection en cas de correspondance manquée est essentielle pour garantir les droits des voyageurs ferroviaires dans l’UE

Dans le cadre de la refonte du règlement sur les droits des voyageurs ferroviaires COM(2017)0548 examinée par le Parlement Européen, la Fédération Européenne des Voyageurs (EPF) et l'Association européennes des nouveaux entrants ferroviaires (ALLRAIL) passent au crible les propositions nouvelles en Europe se demandant si elles bénéficient à la fois aux passagers et aux compagnies ferroviaires :

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Brussels,

Mandatory missed connection protection is crucial when improving EU rail passenger rights

When it comes to the current EU rail passengers rights reform COM(2017)0548, EPF and ALLRAIL’s operator members ask if the proposals will benefit passengers and the rail sector.

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Brussels,

Rail ticket reform in Norway – A role model for EU rail passenger rights

As part of its intention to grow passenger rail, Norway’s government has separated the in-house sales division of the state-owned incumbent NSB from the operator and it turned it into an entity that will show & sell ALL passenger rail operators impartially – regardless whether the incumbent or a different operator.

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