Passenger Rights

ALLRAIL Secretary General Nick Brooks was one of the speakers at the annual conference of the European Passengers’ Federation, in the session about competition benefiting passengers

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To Compete With The Car, Multimodal Door-To-Door Bookings Using Ground-Based Public Transport Must Be Possible

This month, at a meeting in Brussels, European Transport Ministers called on the EU to make rail the backbone of European mobility and that “passengers can easily compare, book and pay for their door-to-door train journey in a trans-European perspective".

It must be possible for travellers to book door-to-door journeys across the EU using ground-based public transport at the same App or website – in one single transaction - with rail as the backbone of the trip.

Read the joint Press Release

ALLRAIL Feedback to the Public Consultation – Proposal for a Regulation on passenger rights in the context of multimodal journeys

ALLRAIL welcomes the European Commission's prompt initiative to address the challenges of multimodal travel, ensuring a smoother passenger experience. We value the Commission's commitment to stakeholder consultation, recognising its crucial role in enhancing rail transport's appeal and sustainability in alignment with the EU Green Deal objectives.

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ALLRAIL Secretary General Nick Brooks awarded with the Annual German Rail Passenger Prize at the annual conference of German Rail Passenger Association ProBahn


The German Passenger Federation PRO BAHN has presented ALLRAIL Secretary General Nick Brooks with its Annual Passenger Award. This is due to ALLRAIL’s efforts to make the purchase of rail tickets in Europe as simple as possible for passengers.


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Eurostar and five more operators join the Agreement on Journey Continuation: what does it entail?

Eurostar, MÁV-Start, HŽPP, LTG Link, PKP Intercity, and GYSEV will soon join the Agreement on Journey Continuation (AJC).
Nick Brooks, Secretary General of ALLRAIL says : "Although it is a step in the right direction, the Agreement is still suboptimal for those whom it is meant to serve: the passengers. This is because it remains voluntary, there is always the risk that an operator can leave at will. Hence it remains a lottery. In the Single EU Rail Market, where the need to change trains between any 2 places is on average much higher than buses, cars or planes, this is simply not good enough.”

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