ALLRAIL Position Paper: The Great Ticket Unbundling
Position Paper

ALLRAIL Position Paper on EU Rail Ticketing

ALLRAIL’s new Position Paper demonstrates how dominant rail groups still control both train operations and national ticket vendors, creating a structural TRIPLE Lock-In that restricts transparency and distorts competition.

Survey data shows that 61% of long-distance rail journeys were avoided due to booking difficulties. The issue is not technological. It is market structure.

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Operations

Market-dominant operators control their own ticket vendors and block the visibility of independent operators.

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Data

Access to real-time ticketing data is filtered through vertically integrated distribution systems.

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Passenger Protection

Protection remains tied to legacy arrangements between incumbents.

“Passengers don’t know what they don’t know. If they are not shown all available rail options, how can anyone claim they are satisfied with the market? The visibility of new entrants is being hampered by vertically integrated ticket vendors with Significant Market Power, which benefit from exclusive marketing in stations they manage and from historically high market shares in rail services that were not earned through competition on the merits. This distorts the level playing field before competition can even begin.”

Nick Brooks, Secretary General of ALLRAIL
AHEAD OF SDBTR The forthcoming Single Digital Booking and Ticketing Regulation must ensure that ticket vendors are unbundled from operators with Significant Market Power, that data access is non-discriminatory, and that passenger protection applies to combined journeys irrespective of operator.
All willing operators must have the right to be shown and sold on fair, reasonable and non-discriminatory terms on ticket vendors with Significant Market Power.
COMING NEXT: PART II The second part of this initiative will focus on the revision of the EU Rail Passenger Rights Regulation. It will set out proposals to ensure that passenger rights function effectively in a multi-operator environment and support an open and competitive rail market.

Media enquiries: info@allrail.eu