We Agree with Trenitalia: All Operators Should be Sold on Market-dominant Digital Rail Platforms

The Italian state-owned operator FS Trenitalia is quite right: the next stage of rail competition is no longer only on the tracks. It is on the screens – where passengers go to buy their tickets.

The only caveat? Trenitalia is saying this in France, where it also operates.

In France, nearly 85% of online rail ticket distribution reportedly goes through the market-dominant digital rail platform SNCF Connect. Yet it is SNCF Connect’s choice not to display the trains of alternative operators.

This severely limits passengers’ access to all available rail offers.

Marco Caposciutti, President of Trenitalia in France, says: We want to be compared… What matters is that travellers have access to all the offers.

Exactly!

So, let’s be clear: if FS Trenitalia wants to be sold on SNCF Connect in France, ALLRAIL agrees. But then the same must apply in Italy too.

The Single European Railway Area cannot mean: “open your digital platform to us, but we keep ours closed to you.”

Trenitalia is right in saying: Now the main topic is customer access.

That is why the EU Commission’s new Passenger Package proposalcomes at exactly the right time. It will finally give EU citizens, not market-dominant rail platforms, the power to choose the rail journey that works best for them.

ALLRAIL Secretary General Nick Brooks says: “Member States should endorse this new Passenger Package and ensure that the principles of transparency and non-discrimination benefit rail passengers all across Europe.”